Terms of service

TERMS OF SERVICE

These Terms of Service govern your use of the TONDO website and the purchase of any products through it. By accessing this website or placing an order, you agree to be bound by these terms.

1. Company Information

This website is operated by NRGJ LTD, a company registered in England and Wales (company number 16802708). For any queries, contact us at info@tondostore.com.

2. Products

TONDO products are limited edition, handcrafted footballs sold in restricted quantities. Once a design sells out, we cannot guarantee restocking. Product images are for illustrative purposes; due to the handcrafted nature of each item, minor variations between the photographed product and the item received may occur.

3. Pricing and Payment

All prices are listed in GBP (£) and in local currencies and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice, though changes will not affect orders already confirmed. Payment is processed securely at checkout; we do not store your card details.

4. Order Acceptance

Receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order after payment has been taken, you will receive a full refund.

5. Shipping

Shipping is carried out in accordance with our Shipping Policy. Estimated delivery times are not guaranteed and may vary due to factors outside our control.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

7. Intellectual Property

All content on this website, including but not limited to designs, logos, product imagery, and text, is the property of NRGJ LTD and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, NRGJ LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. Nothing in these terms limits liability for matters that cannot legally be excluded, such as death or personal injury caused by negligence.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the website following any changes constitutes acceptance of the revised terms.